01226 766173 / 07876 347466 peter.heyend@gmail.com

Terms and Conditions

By making a reservation with us and paying your deposit you are bound by these booking conditions.
Please click the headings to read more.

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Arrival and Departure

Normally from 4pm onwards. Earlier by agreement

 

Cancellation

In line with Airbnb’s most flexible policy, a full refund will be given for cancellation up to 4pm the day before arrival day.

Loss or damage

Please inform us of any breakages to enable us to replace them for future guests. If you notice anything is broken or not working on your arrival please let us know and we will fix it.

Bedding and Towels

Bedding, dressing gowns, hand and bath towels are all included in the price of your holiday at The Old School House.

Electricity & Fuel

Electricity, oil, plus a starter supply of coal and logs are all included in the price. When heating oil prices are high, visitors are asked to use portable electric heaters as much as possible. Visitors are asked to turn off all heating for periods away from the cottage.

Maintenance/Cleaning

Please leave the property as you found it on arrival. If there are any breakages please notify us prior to departure. If you notice anything is broken or not working on your arrival please let us know and we will fix it.

Number of Guests

The number of people staying must not exceed the number agreed at the time of booking.

Dogs

Dogs are welcome by prior arrangement. Dog must never be left unsupervised or left alone in the property. Please also note that dogs are not allowed on any furniture and must remain on the ground floor.

Smoking

Smoking is not allowed in The Old School House.