01226 766173 / 07876 347466 peter.heyend@gmail.com

Terms and Conditions

By making a reservation with us and paying your deposit you are bound by these booking conditions.
Please click the headings to read more.

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Arrival and Departure

Week bookings normally commence on Friday from 4pm onwards, with departure the following Friday at 10am.

Short breaks from 4pm onwards on Day 1 to 10am on departure morning.

Please note – out of main holiday seasons alternative arrival/departure days and times are usually possible, please do call to ask.

Cancellation

Up to 6 weeks before arrival, and if we are able to re-let, your deposit will be returned, less a £10 charge to cover admin costs.

Within 6 weeks before arrival, no deposit return, but can be offset against a later booking.

After the balance has been paid, and only if we are able to re-let, we will refund your deposit and balance, less a £10.00 admin fee.

We strongly advise that you take out Holiday cancellation insurance to protect yourself.

Loss or damage

We understand that there may be minor breakages to crockery, glasses etc and you will not be charged for these but it is helpful that you could inform us of any breakages to enable us to replace them for future guests.

However you will be responsible for all other loss or damage to the property from the time of your arrival until your agreed departure time. You agree to make good or pay for all other damage on agreement with us when you leave.

If you notice anything is broken or not working on your arrival please let us know and we will fix it.

Bedding and Towels

Bedding, linen, hand, bath and tea towels are all included in the price of your holiday at The Old School House.

Electricity & Fuel

Electricity, oil, plus a starter supply of coal and logs are all included in the price.

Oil-fired central heating is included in the rent and is available daily from 0700 – 2300. Visitors are asked to turn off the heating for periods away from the cottage.

Maintenance/Cleaning

Please leave the property as you found it on arrival. If there are any breakages please notify us as soon as you can prior to departure. If you notice anything is broken or not working on your arrival please let us know and we will fix it.

Number of Guests

The number of people staying should not exceed the number agreed at the time of booking.

Dogs

Dogs are welcome by prior arrangement. Dog must never be left unsupervised, left alone in the property or left alone in the garden. Please also note that dogs are not allowed on any furniture and must remain on the ground floor.

And please make sure you clean up any mess in the garden!

Smoking

No smoking is allowed in any room at The Old School House. You may smoke in the garden.